Frequently Asked Questions

Runs start from £49. Van loads start from £99 for a quarter load, £179 for a half load and £329 for a full load. Send a photo and postcode and we give you the price before we load.

Yes, our minimum job is £49. For several items, a van load is usually the better value.

WhatsApp us a photo and your postcode, or call. We reply with the price and a time that suits. We plan each day's round by hand, so there is no online booking.

Need it today? Ask us, and we will tell you if we can fit it in.

Yes — for larger jobs (house clearances, multi-load clearances) we'll give a fixed quote over the phone or with a free on-site assessment.

Ground floor collection is included. Upstairs may cost extra depending on the staircase and what's being carried. Call us to check.

Yes — cancel for free up to 24 hours before your slot. Less than 24 hours notice may incur a cancellation fee.

Almost everything: sofas, mattresses, fridges, washing machines, TVs, furniture, garden waste, rubble, paint, rubbish bags, and more. The only things we don't take are asbestos and certain hazardous chemicals.

Yes — branches, hedge cuttings, grass, weeds, and bagged soil. Priced by load size, so send a photo and we give you the price.

Yes — bricks, concrete, tiles, plaster, plasterboard, timber. It is priced by weight, so send photos and we give you the price. Plasterboard goes to specialist recycling.

Yes — paint tins, varnish, wood stain, spray cans. These are hazardous waste and we handle them at licensed facilities. Send a photo of the tins and we give you the price.

No — asbestos requires specialist licensed removal. Contact a specialist asbestos removal company.

Yes — mix furniture, bags, appliances, garden waste in the same load. We sort everything at our depot.

Yes, usually — items need to be accessible and we need to confirm the price with you. If items are outside and pre-agreed, we can collect without you.

Single items: 15-20 minutes. Half load: 30-45 minutes. Full load: 45-90 minutes. House clearances: 4-8 hours.

Yes — we text 30 minutes before arrival so you know exactly when to expect us.

Yes — ground floor collection from any room is included. We carry items out, through hallways, and load them onto the van.

We take care, but moving large items through narrow spaces always carries some risk. We're fully insured if anything does get damaged.

Over 85% of what we collect is recycled, reused, or donated. We sort everything at our depot — metals, wood, textiles, and electronics all go to specialist recycling. Reusable items go to local charities.

Yes — furniture and items in good condition go to local charities in Dorset. We work with BHF, Salvation Army, and smaller local organisations.

Yes — we're a licensed waste carrier and fully insured.

Absolutely not. All waste goes to licensed facilities. We can provide waste transfer notes for commercial collections.

Yes — for commercial and business waste. All commercial collections come with proper documentation for your compliance records.

All of Dorset — Bournemouth, Poole, Christchurch, Wimborne, Ferndown, Broadstone, Wareham, Ringwood, Blandford, Dorchester, Weymouth, Swanage, Bridport, and Sherborne. If you have a BH or DT postcode, we can come to you.

No — the same prices apply across our coverage area. Whether you're in Poole or Sherborne, the price is the same for the same service.

All BH postcodes (BH1-BH24) and all DT postcodes (DT1-DT11). This covers the entire Dorset area.

Council is cheaper for a single item (£40-£41) but you book a collection date, must carry items out yourself, and they only take a few items at a time. TipRun can often come the same day when we have space, we collect from inside your home, and we take almost everything.

BCP Council: £41 for one item, £11 for each extra item. Dorset Council: £40 for the first item, £10 for each extra item (via Dorset Reclaim). Both require you to move items outside yourself.

Only through the brown bin subscription (BCP: £71 a year, Dorset: £45 to £74 a year, depending on start month). Their bulky waste service doesn't cover garden waste.

Neither council publishes a set wait time — you choose a collection date when you book. If you need it gone sooner, ask us, often same day when we have space.

For a small or medium one-off load, often yes. For a big load a skip can cost less, but you do the loading yourself and it sits on your drive. We load it and take it away in one visit.

No — we park, load, and leave. No permit needed. Skips on the road need a council road permit.

Yes — fridges, TVs, mattresses, paint, and hazardous items that most skip companies refuse.